The third day I was in a room with experienced IT Technicians or IT Support Technicians where I really learnt a lot from them. I got to learn new technical skills regarding configuring basics and ensuring each situation is thoroughly resolved and all components are in working order
- Assisting call-ins or live chat with technical difficulties.
- Assisting customers and staff with hardware and software challenges
- Troubleshooting computer issues.
- #SummerSchoolExperience by Phumlani
- Network and hardware troubleshooting – Day 1 by Siphesihle
- Troubleshooting by Lungile
- Day 3_ coffee saved the day by Siane
- Day 4 by Damien