Posts about technical support
# Day 2 – Help desk & Technical Support
Day 2 has been very exciting as i was tasked with trouble shooting a desktop, which entailed opening the actual machine and what was wrong.
#Final Day – Helpdesk & Technical Support
I would like to thank immedia and Geek Patrol employees for helping me and assisting me through out the week and for showing me how things work.
#Day 1 – Summer School / Help-desk & Technical Support
My first day was exciting working with the Geek Patrol side of immedia, though because my first task was I had to opened the physical desktop and troubleshoot what is wrong with it which I liked because I like the Technical side of Information Technology.
